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Business Analyst

Boston, MA - Added Feb 5, 2019

Full Description:

Business Analyst

W2 only. No C2C or Sponsorship available.


12 months.

Our client is seeking a Business Analyst to assist the Project Manager on an implementation and upgrade of a Health Services Management System.


  • Identify system enhancements, documents business needs, and determines development impact to current system processing
  • Collaborate with stakeholders and related third parties to define and document business processes and software requirements for technology initiatives
  • Take part in concept definition processes to drive out requirements and design for strategic projects
  • Ensure consistency and quality of all project documentation
  • Analyze non-standard business and user needs, document requirements, and resolve complex system problems
  • Assist with managing mini projects and provide feedback to the PM
  • Communicate project status, issues, and risks to management and staff
  • Support system patches and upgrades
  • Deliver system testing, user training, process change management, and project coordination
  • Help to develop user manuals and trainings on current, new, or modified functionality
  • Review best practices with internal and external SMEs
  • Identify opportunities for improvement through technology solutions
  • Support web applications through communicating with business units on status of open issues
  • Assist vendors in the management of web application support tickets and upgrades
  • QA of solutions prior to end user delivery
  • Partner with the technical areas in the research and resolution of system and process problems
  • Review operational procedures and methods and recommend efficient, automated solutions
  • Analyzes requirements, develop workflow charts and diagrams, review system capabilities, and write specifications
  • Maintain system protocols by writing and updating procedures
  • Collect, analyze, and summarize information and trends to prepare technical reports

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